Question 1

Do I need an appointment, or can I walk in?

Accepted Answer

Appointments are strongly recommended - each car gets undivided attention and bays are limited, so walk-ins may need to wait or be rebooked. Use the Book page or WhatsApp us to reserve a slot.

Question 2

How long does ceramic coating protection last?

Accepted Answer

It depends on the coating tier and how the car is maintained afterward. We'll go through the specific warranty terms for your chosen coating when you book - ask us directly for exact coverage.

Question 3

Do you offer pickup and drop-off?

Accepted Answer

Message us on WhatsApp with your location and we'll confirm whether pickup/drop-off is available for your area.

Question 4

What payment methods do you accept?

Accepted Answer

Cash and standard card payment are accepted in-studio. Ask us directly if you need another arrangement.

Question 5

Can I get a price before booking?

Accepted Answer

Yes - package pricing is listed on the homepage, and each service page includes an estimated turnaround. For anything custom (e.g. a multi-stage correction on a heavily swirled car), tell us in the booking notes and we'll confirm a price before starting any work.

Question 6

What's the difference between ceramic and graphene coating?

Accepted Answer

Both bond to the clear coat for long-term hydrophobic protection. Graphene adds better heat dissipation and slightly more flexibility, which matters most on dark-colored cars and on wraps/PPF. See the Ceramic Coating and Graphene Coating service pages for more detail.

Question 7

How soon can I wash my car after a coating is applied?

Accepted Answer

Ceramic needs at least two weeks before its first wash, with the full cure taking 2-3 weeks. Graphene is quicker - no water for the first 24-48 hours, no soap for the first week, then normal washing resumes. See our full Aftercare Guide for the complete curing timeline and dos/don'ts.

Question 8

Water isn't beading on my car anymore - is the coating ruined?

Accepted Answer

No - that's the most common sign your coating needs a maintenance refresh, not that it has failed. A wash with a pH-neutral coating soap and a coating-safe detailer usually restores it. Full troubleshooting steps are in our Aftercare Guide.

Common questions.